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Privacy Policy

Last updated 4 November 2026

This policy explains what Method Med collects, why, and your rights. Contact: methodmedsupport@gmail.com.

What we collect

What we don't collect

Why we use it

To run your account, sync your progress, give you the access you paid for, send you a welcome email (and a confirmation when you renew) and help you if something goes wrong. We don't send marketing emails. The legal basis is performing our agreement with you.

Where it's stored

Account and progress data is stored with Google Firebase. Payments are processed by Stripe. Account emails are sent through Google (Gmail). The site is hosted by Netlify. These providers may process data outside the UK under appropriate safeguards.

On your device

Method Med saves your progress and settings in your browser's local storage so it works quickly and offline. It doesn't use advertising cookies.

How long we keep it

For as long as you have an account. When you delete your account, your account, progress and device records are removed. Payment records are kept as long as the law requires.

Your rights

You can ask to see, correct or delete your data, or object to how it's used. Delete your account from the Account menu, or email us. You can also complain to the Information Commissioner's Office (ico.org.uk).